Privacy Policy
Last updated on 18 October 2025
At Sensywoo.com, operated by Sensywoo Technologies (“we,” “our,” or “us”), your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered WhatsApp Marketing Platform and related services (collectively, the “Service”).
By accessing or using our Service, you agree to this Privacy Policy. If you do not agree, please do not use our website or platform.
1. Information We Collect
When you register or interact with Sensywoo, we may collect personal details such as your name, email address, phone number, business name, payment details, and WhatsApp Business Account credentials. We also collect communication-related data including message delivery reports, timestamps, and engagement metrics. Please note that Sensywoo never reads or stores the actual content of your WhatsApp messages. In addition, we automatically gather technical information such as your IP address, browser type, device details, operating system, and usage logs. We use cookies and similar technologies to improve user experience, personalize content, and analyze platform performance. You can disable cookies through your browser settings, although doing so may limit certain features.
2. How We Use Your Information
We use your data to operate, maintain, and enhance the Sensywoo platform. This includes automating WhatsApp marketing workflows, delivering AI-driven personalization, processing payments, and providing customer support. We may also use your contact details to send you important updates, product improvements, and relevant educational or promotional content. Sensywoo does not sell, rent, or trade your data to third parties under any circumstances.
3. Legal Basis for Data Processing
If you are located in the European Economic Area (EEA), we process your personal data based on legal grounds including performance of a contract, consent, legitimate interests, and compliance with legal obligations. Your data is retained only for as long as it is necessary to fulfill the purpose for which it was collected. You may request deletion or correction of your information at any time by contacting help@sensywoo.com.
4. Third-Party Services and Integrations
Sensywoo integrates with several trusted third-party services, including but not limited to the WhatsApp Business API (Meta Platforms, Inc.), payment gateways like Razorpay or Stripe, and analytics or email marketing tools such as Google Analytics and Mailchimp. Each third-party provider has its own privacy policy, and we encourage you to review them separately. We share data only with these providers when necessary for functionality or legal compliance, and always under strict confidentiality agreements.
5. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of the site.
6. Data Sharing and Disclosure
We may share information only in limited cases—such as when you provide explicit consent, when required by law, or when collaborating with authorized partners who help us operate the Sensywoo platform. We may also share data in the event of a merger, acquisition, or business transfer. Sensywoo never discloses user data for unrelated marketing purposes.
7. Data Security
We take data protection seriously and use advanced security measures, including encrypted HTTPS connections, firewalls, access control systems, and regular vulnerability audits. These measures are designed to prevent unauthorized access, alteration, or misuse of your information. However, no online system is completely secure, and by using our platform, you acknowledge that data transmission over the internet involves inherent risks.
8. Children’s Privacy
Sensywoo is intended for business and professional users aged 18 and above. We do not knowingly collect personal information from individuals under 18. If we become aware that such data has been collected, it will be deleted immediately.
9. International Data Transfers
Your information may be transferred to and stored on servers located outside your country of residence, including in India or other regions where our partners operate. By using Sensywoo, you consent to such cross-border data transfers in compliance with applicable privacy regulations.
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of Sensywoo after any updates constitutes your acceptance of the new terms.
11. Your Rights
Depending on your jurisdiction, you have the right to access, update, correct, delete, or restrict processing of your personal data. You may also withdraw consent for marketing communications or request a copy of your stored information. To exercise any of these rights, please email help@sensywoo.com. We will process your request in accordance with applicable data protection laws.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please reach out to us at help@sensywoo.com or visit www.sensywoo.com. We will respond as promptly as possible to resolve your query.